FAQs

GENERAL
SHIPPING
  • How will it take to receive my order?

    Orders are dispatched within 2–3 working days. Any order that includes a A1 print will be shipped within 2 weeks from purchase.

    Dispatch times will vary during sale times, but we will try to get out your order as soon as possible.

    Once you have received your shipping confirmation it is then in Australia Posts hands, we can’t control their delivery times.

  • Can I pick up my item?

    Unfortunately, we don’t offer this service as it causes to many disruptions in out work day. Sorry for any inconveniences.

  • How can I track my item?

    Once your item has been shipped you will receive email confirmation with a tracking number.

  • Do you ship internationally?

    Yes, we ship worldwide! Prices vary according to country with tracking added to every parcel.

  • Will I have to pay for customs and duties?

    Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. We are legally required to declare the full value paid on shipments.

FRAMING
  • What frames do you recommend?

    We recommend supporting your local framer.  Giclee prints should be framed professionally to ensure longevity of the art.

PRINT SIZES
  • What are your print sizes in inches?

    The print measurements in inches are as follows;

    A4 – 8.26″ w x 11.69”h
    A3 – 11.69″w x 16.53”h
    A2 – 16.53″w x 23.38”h
    A1 – 23.38″w x 33.11”h

COPYRIGHT INFO
  • What is your copyright information?

    All of the Design / Illustration / Artwork on this website remain the property of Pete Cromer and cannot be used or claimed as your own. Please email us for approval if you would like to feature any of these images on your blog, website, any form of social media or printed material.